Introducing Telegram group broadcasts: Reach your audience more efficiently

Sending timely updates to your audience just became more powerful. With our latest update, you can now send Telegram broadcasts not only to individual records but also directly to entire Telegram groups, just as you could previously do via WhatsApp Web. This enhancement ensures your message reaches the right audience, every time.

Why you will love Telegram group broadcasts

The new Telegram group broadcast feature allows you to scale your communications and ensure consistency in your messaging. Instead of sending individual messages one by one, you can now target a predefined Telegram group, saving time and increasing efficiency.

This is particularly useful for businesses managing large contact lists segmented into different teams, departments, or customer categories. With group broadcasts, you maintain control over your outreach while enhancing engagement through more relevant and timely communication.

How businesses can use Telegram group broadcast

Telegram group broadcasts can be applied in a wide range of business scenarios where timely, targeted communication is critical. Here are a few practical examples:

• Broadcasting campaign updates to regional sales teams to keep everyone aligned with the latest promotions.
• Notifying internal departments about operational changes in a timely and consistent manner.
• Sending reminders to event attendees who are grouped by interest or registration category.
• Sharing promotional offers with specific customer segments such as VIP members or recent sign-ups.
• Delivering quick alerts or crisis communication to internal stakeholders during urgent situations.

Getting started with Telegram group broadcasts

1. Go to the Account module and choose the records. 
2. Click on “Action” and choose “Send broadcast”. 
3. Select broadcast type “Default group”
4. Choose the channel and template
5. Schedule or send the broadcast. 

To choose the default group for the record, go to the detail page of the record and mark the default group in associations. 

Try it today

Start using Telegram group broadcasts to enhance your messaging strategy. Log in to your CRM account, set up your default groups, and experience the difference of streamlined communication. For more tips on using Telegram broadcasts effectively, visit our help centre or contact support.