The vanishing email: Why customers prefer instant messaging over inboxes

The vanishing email: Why customers prefer instant messaging over inboxes

Email is no longer the centre of customer communication and sales. This blog explores why instant messaging now dominates customer experience, and how AI WhatsApp CRM workflows turn conversations into conversions.

9 min read

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Pepper Cloud is awarded the Google AI Trailblazers Transformation Award 2024 under a Singapore government and Google Cloud initiative, recognising our AI-powered WhatsApp Sales CRM.

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