Product Support | Pepper Cloud Blog

Mastering Facebook Messenger ad lead tracking within CRM

Discover the power of Facebook Messenger ads. Learn how Click to Chat ads enable immediate customer communication, and explore the benefits of Facebook Messenger ads in Pepper Cloud CRM.

Product Support

A detailed understanding of WhatsApp Business catalog

Utilise WhatsApp's catalog features to exhibit your products and services, allowing customers to seamlessly explore and place orders within the app. Dive into our blog for insights on creating, sharing, and managing catalogs, and discover how the CRM simplifies the entire process.

Product Support

An ultimate guide to AssistAI Knowledge Base

Discover the power of the AssistAI Knowledge Base in this ultimate user guide. Train AI with information regarding products or services to enhance customer experiences and query resolution effortlessly. Explore the newly launched features for superior customer communications.

Product Support

Manage WhatsApp group from within CRM: A User Guide

Empower your pre-sales, sales, and support teams with the WhatsApp Group feature. Read the blog to learn how to access and manage WhatsApp groups from within CRM.

Product Support

Customer consent management in CRM: A user guide

Data protection regulations such as PDPA and legal consent practices have become critical businesses. In this blog, learn how to capture and manage customer consent from within Pepper Cloud CRM.

Product Support

How to send WhatsApp broadcast messages? - A complete guide

Send a WhatsApp broadcast message to your contacts quickly and easily with this step-by-step guide. Read the blog to learn the prerequisites for composing and sending a message to all your contacts/leads at once.

Product Support

AssistAI Panel: A user guide to maximise productivity

Discover how AssistAI is revolutionising CRM interactions with AssistAI panel. Learn how to leverage its functionalities, explore use cases, and get helpful tips to maximize your sales productivity.

Product Support

Aircall CRM integration: User guide

Experience seamless customer communication with Aircall and Pepper Cloud CRM integration. Say goodbye to manual call logging and embrace real-time call tracking. Read the blog to get a walk-through for easy Aircall setup in the CRM to unleash its full potential.

Product Support

How to import Facebook ad leads into CRM?

Here are the main steps: 1. Integrate your Facebook lead ad form with CRM. 2. Configure the form within the CRM. Read the blog for detailed steps.

Product Support

Filters in CRM: A user guide

Uncover the potential of CRM filters as we delve into their capabilities in this blog. Explore how these handy tools can seamlessly sift through records, transforming your CRM experience.

Product Support

Configure SMTP in CRM for secure communication

SMTP configuration in CRM provides a secure and reliable way for businesses to send and receive emails. In this blog, we will explore what SMTP configuration is, its benefits, and how to integrate SMTP email with Pepper Cloud CRM.

Product Support

A comprehensive guide to tags in CRM

In a CRM system, tags categorise customer data, allowing businesses to segment audiences, run targeted campaigns, and deliver personalised messages for increased engagement and improved sales. Read the entire blog to learn how to efficiently use these tags in Pepper Cloud CRM.

Product Support

A guide to creating and managing Custom Fields in CRM

Learn how to create and manage custom fields in Pepper Cloud CRM to capture specific information important to your business. Discover the types of custom fields, how to add data to new and existing records, and how to customise views.

Product Support

A detailed guide on sales pipeline: Creation and management

Creating and managing a sales pipeline is essential for businesses to closely track potential customers as they move through the sales stages. Read on to explore how to create and manage a sales pipeline in Pepper Cloud CRM for closing more successful sales deals.

Product Support

Website Chat Widget: A comprehensive guide to setup and features

Learn types of website chat widgets, how chat widgets can help growing businesses, and how to setup chat widget in your CRM.

Product Support

Optimising CRM communications with AssistAI: A user guide

Pepper Cloud CRM's AssistAI is revolutionising business communication by generating optimal responses to user prompts. Read the blog to learn how to use the feature in the best way possible.

Product Support

WhatsApp CRM integrations: Business API vs Cloud API vs WhatsApp Web

Check out this blog to explore WhatsApp CRM integration options: WhatsApp Twilio, WhatsApp Cloud API, and WhatsApp Web. Learn about the pros and cons of each and choose the best option for your business needs.

Product Support

Mastering message templates in your CRM: A step-by-step guide

Message templates can be a game-changer for growing businesses. Here is how you can create message templates in your CRM and start using them right away.

Sales and Marketing

WhatsApp Message Templates Guidelines: Do's and Don'ts

Discover the essential do's and don'ts for crafting effective WhatsApp message templates in the blog. Learn how to stay professional and make the most out of your messaging efforts.

CRM

Business advantages of integrating WhatsApp Web in CRM

Discover the benefits of integrating WhatsApp Web with a CRM system and streamline your customer interactions. Learn more about the WhatsApp CRM and its integration in this blog!

Product Support

Be a trusted business on WhatsApp: Verify your account now!

Learn all about WhatsApp business account verification in this comprehensive guide. Discover what it is, why it's important, and how to get your business account verified on WhatsApp.

CRM

Streamline your sales with CRM Workflow automation

Automatically execute the repetitive manual tasks and boost your sales productivity with CRM workflow automation.

Sales and Marketing

WhatsApp Business Multiple User: A simplified approach

One of the most valuable features of WhatsApp Business is its ability to support multiple users. Learn all about how to utilise the multiple-user support feature and what you need to know before getting started.

Product Support

Telegram CRM integration: Step-by-step guide

Integrate your Telegram business account with Pepper Cloud CRM with this detailed guide.

Product Support

How to integrate Instagram with Pepper Cloud CRM?

After creating your Instagram business account, you need to integrate it with a messaging inbox such as CRM. Learn how to integrate your Instagram business account with CRM in this blog.

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