WhatsApp Business API Components: A detailed overview
The WhatsApp Business API is an ideal solution for medium and large-scale businesses who communicate with customers around the world. Discover the key components of the WhatsApp API such as the WhatsApp business profile and phone number.
A comprehensive guide to tags in CRM
In a CRM system, tags categorise customer data, allowing businesses to segment audiences, run targeted campaigns, and deliver personalised messages for increased engagement and improved sales. Read the entire blog to learn how to efficiently use these tags in Pepper Cloud CRM.
A guide to creating and managing Custom Fields in CRM
Learn how to create and manage custom fields in Pepper Cloud CRM to capture specific information important to your business. Discover the types of custom fields, how to add data to new and existing records, and how to customise views.
A detailed guide on sales pipeline: Creation and management
Creating and managing a sales pipeline is essential for businesses to closely track potential customers as they move through the sales stages. Read on to explore how to create and manage a sales pipeline in Pepper Cloud CRM for closing more successful sales deals.
The role of AI in revolutionising customer service
Integrating AI into customer service has been a game-changer for businesses, especially as an enhancement to their customer service. Read the entire blog to understand the revolutionising effect of AI in customer service and how an AI-powered CRM helps in achieving business growth.
14 Best WhatsApp Business greeting message samples
Welcome your customers to your business with a warm and professional greeting message on WhatsApp. In this article, you will find 14 examples of WhatsApp Business greeting messages and also learn the steps to send them to your customers. Get ready to boost customer engagement and lead conversion.