Product Update WeChat integration, message forwarding, and media greeting messages Explore the latest features: ✔ WeChat CRM integration ✔ Message forwarding ✔ Media greeting messages
Product Support WeChat CRM integration: A step-by-step integration guide for business success Discover how to integrate WeChat with Pepper Cloud CRM through step-by-step guide. Learn about account setup, key features, troubleshooting, & more.
Product Update Rich-media templates and auto-population of contact associations Explore the latest features: ✔ Media templates ✔ Interactive button templates and ✔ Auto-population of contact associations
Sales and Marketing 10 Sales management mistakes sales managers make (and how to avoid) Here are 10 critical sales management mistakes every sales managers should avoid and the practical solutions to boost performance.
Sales and Marketing Cloud-based calling + CRM: A game changer for sales teams Revolutionise your sales with cloud-based calling. Learn how integrating cloud-calling software with CRM can optimise workflows and boost your sales team's productivity.
Sales and Marketing Conversational AI in sales: A comprehensive guide for 2025 Explore how Conversational AI in sales boosts efficiency and closes deals faster. Learn top benefits, use cases, and platforms to transform your sales process and customer experience.
Product Support Automate conversations with AssistAI chatbot - A user guide Discover how AssistAI chatbot transforms customer interactions. Learn to set it up to enhance productivity and provide instant, round-the-clock support.
Product Support A guide to configuring topics and optimising AssistAI chatbot Discover how to optimise your AssistAI chatbot by configuring topics. Learn how to add trigger phrases, building conversation flows, and use actions like collecting inputs and transferring conversations.
Sales and Marketing How to use WhatsApp for business in 2025: Features, use cases, examples Unlock the potential of WhatsApp for business in 2025! Learn to engage customers, streamline operations, and boost growth using WhatsApp Business App and API.
Product Update Quick reply features, message module updates, and other enhancements Discover the newest features of Pepper Cloud CRM, featuring visually engaging quick replies, newly launched message layout, optimised broadcast list, and more.
Sales and Marketing Unlocking the Benefits of Omnichannel Marketing: A 2025 Guide for SMBs Unlock the benefits of omnichannel marketing with this guide tailored for SMBs. Learn how to create a seamless customer experience across all channels
Product Update Message access permission, WhatsApp group broadcasts, and more Discover new Pepper Cloud CRM features that allows to manage message access permission, send broadcast to WhatsApp groups, use quick replies, and add group participants as contacts. Enhance communication and boost efficiency now.
Product Support Defining profile permissions for the message module: A comprehensive guide Learn how to define and manage message permissions in your CRM system to enhance communication, ensure data security, and maintain organizational structure.
Sales and Marketing WhatsApp Flows best practices (With examples) Explore how WhatsApp Flows can enhance your business communication with automated, multi-step interactions. This blog highlights best practices for designing effective flows and optimising their performance, ensuring a seamless and engaging user experience.
Product Update Broadcast assignment, data administration in CRM, and other enhancements The latest CRM updates include customisable broadcast assignment, data backup and retention options, and more. These features are designed to enhance the CRM experience for businesses.
Product Support A detailed user guide to backup and retain CRM data The blog discusses the latest data backup feature and customisable data retention periods, allowing you to secure and manage your data efficiently.
Sales and Marketing Build end-to-end customer journeys with WhatsApp Flows Explore WhatsApp Flows, a feature that revolutionises business communication on WhatsApp. Learn how it allows businesses to create interactive chat experiences for customers and streamline tasks.
Sales and Marketing Top 10 sales tools for accelerating business growth Explore 10 powerful sales software solutions to manage leads, automate tasks, and skyrocket your business growth. From free CRM tools to AI-powered platforms, find the perfect fit for your sales team.
CRM CRM 2.0: How AI and CRM automation is redefining customer relationships Discover how AI is revolutionising CRM systems, enabling businesses to enhance customer engagement, boost efficiency, and drive growth. Explore AI-powered features like predictive analytics, and automation to see how they can transform your customer relationship management.
Sales and Marketing Chats to customers: Maximise marketing efforts with messaging apps Learn to enhance business marketing engagement and customer relationships online through the right messaging apps.
Product Update WhatsApp templates in CRM, Associate conversations & other features New features: ✔ WhatsApp message templates in CRM ✔ Conversation association ✔ Tag teammates in group chats ✔ Pin conversations
Sales and Marketing Explore best WhatsApp marketing tool 2025 to boost your business This blog is your guide to finding the best WhatsApp marketing software. Learn about key trends shaping marketing in 2025, the benefits of WhatsApp marketing, and criteria for selecting the right software.
Sales and Marketing Combat email overload: Move your subscribers from email to WhatsApp This blog explores why email marketing effectiveness is declining and how WhatsApp offers a powerful solution.
CRM Powerful CRM automation hacks for growing businesses Unleash the potential of CRM automation! Learn how to streamline tasks, personalise outreach, and gain valuable insights to boost sales and customer satisfaction.
Sales and Marketing 5 Must-try WhatsApp CRM techniques to drive customer engagement Unlock the power of WhatsApp CRM integration for elevated customer service. Explore effective strategies in this blog.