Pepper Cloud Marketing - CRM Blog

6 Strategies for successful WhatsApp opt-ins

This blog explores WhatsApp opt-ins, providing strategies for businesses to gain customer consent seamlessly and adhere to data privacy regulations, which are essential for WhatsApp marketing.

Sales and Marketing

High-converting WhatsApp message templates for top 5 industries

This blog simplifies creating WhatsApp Business message templates, offering practical examples for healthcare, travel, finance, logistics, and manufacturing industries. It emphasises customisation for personalised engagement and highlights the versatility of templates across various scenarios.

Sales and Marketing

7 Ways to use lead capture forms for lead generation

Discover seven successful strategies to optimise lead capture forms for generating leads. Tailor these approaches to effectively utilise the forms and improve your overall lead generation initiatives.

Sales and Marketing

WhatsApp account blocked: Reasons and resolutions

Discover the critical factors leading to a blocked WhatsApp Business account and learn proactive measures to safeguard your business from disruptions.

Product Update

New features: Track click-to-chat ad leads and link conversations with records

Explore our latest Pepper Cloud CRM release! Track leads from click-to-chat ads and streamline CRM operations by merging client conversations with existing records. Read our blog for more details.

CRM

Mastering Facebook Messenger ad lead tracking within CRM

Discover the power of Facebook Messenger ads. Learn how Click to Chat ads enable immediate customer communication, and explore the benefits of Facebook Messenger ads in Pepper Cloud CRM.

CRM

Enhancing customer service with exceptional strategies

Unlock the secrets of exceptional customer service and learn strategies to boost customer satisfaction, loyalty, and success.

Sales and Marketing

WhatsApp marketing 101: Proven strategies for success

Leverage WhatsApp Business for marketing success! Learn advanced marketing strategies to boost customer engagement and drive sales with WhatsApp CRM.

Product Support

A detailed understanding of WhatsApp Business catalog

Utilise WhatsApp's catalog features to exhibit your products and services, allowing customers to seamlessly explore and place orders within the app. Dive into our blog for insights on creating, sharing, and managing catalogs, and discover how the CRM simplifies the entire process.

Product Update

New features: Catalogs, AssistAI updates, and other enhancements

✔ WhatsApp catalog messages ✔ AssistAI Knowledge Base ✔ Enhanced search ✔ Drag and drop files ✔ Ability to delete the conversation ✔ Message thread navigation

CRM

WhatsApp Business messaging limits: What you must know

Get insights into how WhatsApp Business messaging limits and phone number quality ratings work, how to manage them, and tips to optimise your business communication.

Product Support

An ultimate guide to AssistAI Knowledge Base

Discover the power of the AssistAI Knowledge Base in this ultimate user guide. Train AI with information regarding products or services to enhance customer experiences and query resolution effortlessly. Explore the newly launched features for superior customer communications.

Product Support

Manage WhatsApp group from within CRM: A User Guide

Empower your pre-sales, sales, and support teams with the WhatsApp Group feature. Read the blog to learn how to access and manage WhatsApp groups from within CRM.

Product Support

Customer consent management in CRM: A user guide

Data protection regulations such as PDPA and legal consent practices have become critical businesses. In this blog, learn how to capture and manage customer consent from within Pepper Cloud CRM.

Product Update

New features: WhatsApp groups, AssistAI Knowledge Base and more

✔ WhatsApp groups within CRM ✔ AssistAI Knowledge Base ✔ Data privacy compliance ✔ Mark messages read ✔ Enhanced message filter

Product Support

How to send WhatsApp broadcast messages? - A complete guide

Send a WhatsApp broadcast message to your contacts quickly and easily with this step-by-step guide. Read the blog to learn the prerequisites for composing and sending a message to all your contacts/leads at once.

Sales and Marketing

Sales funnel and its stages - A complete funnel guide

Discover how to avoid losing potential customers with our guide to mastering the sales funnel. Learn about its importance, stages, and steps to creating one for your product.

Product Update

New features: Aircall integration, AssistAI panel and more

✔ Aircall integration ✔ AssistAI panel ✔ Send multiple files on message module ✔ Workflow enhancement ✔ Updating Opportunities

Product Support

AssistAI Panel: A user guide to maximise productivity

Discover how AssistAI is revolutionising CRM interactions with AssistAI panel. Learn how to leverage its functionalities, explore use cases, and get helpful tips to maximize your sales productivity.

Product Support

Aircall CRM integration: User guide

Experience seamless customer communication with Aircall and Pepper Cloud CRM integration. Say goodbye to manual call logging and embrace real-time call tracking. Read the blog to get a walk-through for easy Aircall setup in the CRM to unleash its full potential.

Product Support

How to import Facebook ad leads into CRM?

Here are the main steps: 1. Integrate your Facebook lead ad form with CRM. 2. Configure the form within the CRM. Read the blog for detailed steps.

Grant

Accelerating Singapore's digital transformation: EDG, PSG, CTOaaS

Discover how Singapore's government grants and support empower SMEs to overcome challenges and fuel growth. Through initiatives like the EDG, PSG, CTO-as-a-Service, and more, SMEs can digitalise and enhance their capabilities and thrive in a competitive business landscape.

Sales and Marketing

Decoding WhatsApp chatbot vs. Web chatbot for businesses

Businesses seek innovative ways to enhance customer engagement and streamline operations. Chatbots have revolutionised interactions by automating conversations and providing instant support. Read the blog to discover the two main types of chatbots and determine the ideal choice for your business.

Grant

How can CTOaaS make digital transformation easier for SMEs?

Discover how the IMDA's Chief Technology Officer as a Service (CTOaaS) can simplify digital transformation for Singapore SMEs. Explore the benefits of digitalisation, CTOaaS, its features, eligibility criteria, and learn how CTOaaS empowers SMEs.

Product Support

Filters in CRM: A user guide

Uncover the potential of CRM filters as we delve into their capabilities in this blog. Explore how these handy tools can seamlessly sift through records, transforming your CRM experience.

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