Sales and Marketing

The WhatsApp Business API is an ideal solution for medium and large-scale businesses who communicate with customers around the world. Discover the key components of the WhatsApp API such as the WhatsApp business profile and phone number.

Know everything about a CRM process cycle and ways to benefit from its implementation.

Integrating AI into customer service has been a game-changer for businesses, especially as an enhancement to their customer service. Read the entire blog to understand the revolutionising effect of AI in customer service and how an AI-powered CRM helps in achieving business growth.

Learn how instant messaging can be a solution for B2B sales teams to shorten their sales cycle and close deals more quickly in this blog post.

Welcome your customers to your business with a warm and professional greeting message on WhatsApp. In this article, you will find 14 examples of WhatsApp Business greeting messages and also learn the steps to send them to your customers. Get ready to boost customer engagement and lead conversion.

Emails can be a critical way to reach out to your target audience, have personalised conversations, and nurture your leads. An email integrated CRM can make the process easier and more efficient.

Explore the 7 most important reasons why SMEs in Singapore should opt for a CRM system. Get an insight into how a CRM system can help streamline operations, increase efficiency, and improve customer service for businesses.

Learn how you can optimise your sales with WhatsApp API-driven conversational sales methods. Discover different ways to convert your leads into customers in an interactive way.

Discover the best techniques to get customers to initiate a conversation with your business over WhatsApp.

Manage your customer interactions and data in one place with Telegram messenger integrated CRM. Know everything about CRM Telegram integration in this blog.

Instagram is opening new avenues for businesses. Read this blog to know the types of Instagram accounts and Instagram message inboxes; and to know how to create and use the Instagram business account for your benefit.

WhatsApp Cloud API is a cloud-hosted counterpart of WhatsApp Business API but it offers benefits in multiple ways. Read to know how it can be advantageous to your business.

Email marketing is around for more than half a century and not going anywhere anytime soon. But do you know how to leverage it to generate more sales? Read the blog to know about CRM email marketing and how it can be a powerful in driving your sales.

Sales forecasting is the process of predicting the future revenue of your business. Learn how to create accurate sales forecasting in this blog.

Learn the importance of the lead module and read about how the lead module in the CRM helps you divide your lead into your contacts, accounts, and opportunities.

WhatsApp message templates are pre-approved messages that companies send to their leads. Read more about Message templates and check out a few examples in this blog.