An Ultimate Guide to Productivity Solutions Grant (PSG)

A step-by-step guide on how to apply for Productivity Solutions Grant (PSG),the Singapore government's grant for business entities.

An Ultimate Guide to Productivity Solutions Grant (PSG)

Want to kick start your technology journey to automate your business operations and boost your productivity?

Avail Productivity Solutions Grant (PSG)!

This article guides Singapore SMEs on how to successfully avail the PSG.

Let’s get started!


What is Productivity Solutions Grant (PSG)?

The Productivity Solutions Grant (PSG) is a type of SME grant offered by the Singapore government. The grant supports companies that are keen on adopting IT solutions such as CRM, Accounting, HR systems, etc. to enhance business processes


What is the Grant Amount?

Singapore government’s PSG assists SMEs to the tune of 80% of qualifying costs. The enhanced maximum support level of up to 80% is up to 31 March 2022.


Are you eligible for the PSG?

Before you initiate the PSG application process, you should know if your business entity is eligible for the PSG.

To qualify for the PSG grant, your business must fulfil the following criteria:

  • The company should be registered/incorporated in Singapore.
  • The company should have at least 30% local shareholding.
  • The group annual sales turnover of the company should not be more than S$100 million, or the company’s group employment size should not be more than 200 workers.
  • Purchased/Subscribed IT Solution must be used in Singapore.

What are the documents required for the PSG application?

If you are eligible and you are keen to apply for the grant, get ready with the necessary documents. Here is a list of required documents for filing a PSG application successfully.

  • A quotation for a pre-scoped solution from a pre-approved vendor.
  • The company’s financial statements for the past three years.
  • A copy of the latest ACRA.

How to apply for PSG?

If you have your documents ready and you are all set to apply for the PSG, here are a few steps to guide you on how to apply.

  • Research and find pre-approved IT Solution vendors.
  • Choose an IT solution vendor that suits your business needs.
  • Get a quotation from a pre-approved vendor
  • Log into Business Grants Portal and submit your application.

Accept Letter of Offer

After your application is processed, wait for approval from Enterprise Singapore. Once the approval is granted, you can log into the Business Grants Portal and accept the letter of offer.

Carry on with your Project

Complete your software implementation and training in a stipulated time frame. You should use and experience the deployed software solution for at least one month before you file for a claim.

File for Claim

If you are ready to submit your claim, ensure that your company meets these criteria:

  • The business entity has used the mentioned solution for one full month.
  • The business entity has paid the entire amount for the solution
  • The business entity has submitted all the below mentioned documents.

Documents required during claim process:

  • Invoice and receipts from the vendor
  • Bank Statement showing payment is made to the vendor in full.
  • Screenshot showing licence number of the software
  • Usage report for at least one month.

Remember, disbursements will be made only after the claims have been approved.

How to Submit Claims

Once you have all the required documents handy, follow the below steps.

  • Log into Business Grants Portal.
  • File claim by providing details such as contact details and uploading documents.
  • Complete the declaration section and submit your application.

Once the claim is processed, the amount will be transferred to the designated account of your company, using GIRO.


Important Points to Remember

  • Please remember to file for a PSG grant application first before you start with the project or issue a purchase order or sign a contract or make any payment to the solution provider.
  • Only pre-scoped solutions purchased from qualified vendors such as Pepper Cloud are eligible for this grant.

Top Most Frequently Asked Questions

1. How many PSG grants a business entity or a company can apply for?

Companies can apply for more than one PSG grant depending on the business needs. However, support under PSG is for one package per solution category per deployment location.

2. Can a company submit concurrent applications?

Yes, it is possible.

3. What is the annual grant cap for PSG?

Each company supported by ESG is subject to an annual grant cap of S$30,000 for supported solutions. This starts from 1st April and ends on 31 March the following year.

4. What is the processing time for applications?

After submission of the required information, applications are processed within 4-6 weeks.

5. What is the processing time for claims disbursement?

After submission of the required information, claims are processed within 4-6 weeks.

6. How will the PSG disbursement take place?

PSG approved amount will be credited directly to the company’s designated bank account through GIRO.

7. Can we purchase the solution or start work before filing for PSG Grant?

No. Your grant application will be rejected if you have signed the quote, made payment to a vendor or have started any work on the project before you file for the grant.

8. Do we need to wait for grant approval before we start work on the project?

No. If you wish, you can sign a quote, make advance payment and start work after you have submitted your grant application. However, you run the risk in case the grant is not approved for any reason.

For more information about PSG, visit Enterprise Singapore!


How can Pepper Cloud help you?

We, at Pepper Cloud CRM, help our customers to avail all applicable grants and assist in transforming their sales process by implementing CRM. You can mould and digitise your business operations while we take care of all the grant-related paperwork. Get in touch with us for a free consultation.

Want to know SME grant updates? Subscribe to our blog and we will ensure to keep you updated!