CRM blog | Pepper Cloud

Unlocking the Benefits of Omnichannel Marketing: A 2024 Guide for SMBs

Unlock the benefits of omnichannel marketing with this guide tailored for SMBs. Learn how to create a seamless customer experience across all channels

Product Update

Message access permission, WhatsApp group broadcasts, and more

Discover new Pepper Cloud CRM features that allows to manage message access permission, send broadcast to WhatsApp groups, use quick replies, and add group participants as contacts. Enhance communication and boost efficiency now.

Product Support

Defining profile permissions for the message module: A comprehensive guide

Learn how to define and manage message permissions in your CRM system to enhance communication, ensure data security, and maintain organizational structure.

Sales and Marketing

WhatsApp Flows best practices (With examples)

Explore how WhatsApp Flows can enhance your business communication with automated, multi-step interactions. This blog highlights best practices for designing effective flows and optimising their performance, ensuring a seamless and engaging user experience.

Product Update

Broadcast assignment, data administration in CRM, and other enhancements

The latest CRM updates include customisable broadcast assignment, data backup and retention options, and more. These features are designed to enhance the CRM experience for businesses.

Product Support

A detailed user guide to backup and retain CRM data

The blog discusses the latest data backup feature and customisable data retention periods, allowing you to secure and manage your data efficiently.

Sales and Marketing

Build end-to-end customer journeys with WhatsApp Flows

Explore WhatsApp Flows, a feature that revolutionises business communication on WhatsApp. Learn how it allows businesses to create interactive chat experiences for customers and streamline tasks.

Sales and Marketing

Top 10 sales tools for accelerating business growth

Explore 10 powerful sales software solutions to manage leads, automate tasks, and skyrocket your business growth. From free CRM tools to AI-powered platforms, find the perfect fit for your sales team.

CRM

CRM 2.0: How AI and CRM automation is redefining customer relationships

Discover how AI is revolutionising CRM systems, enabling businesses to enhance customer engagement, boost efficiency, and drive growth. Explore AI-powered features like predictive analytics, and automation to see how they can transform your customer relationship management.

Sales and Marketing

Chats to customers: Maximise marketing efforts with messaging apps

Learn to enhance business marketing engagement and customer relationships online through the right messaging apps.

Product Update

WhatsApp templates in CRM, Associate conversations & other features

New features: ✔ WhatsApp message templates in CRM ✔ Conversation association ✔ Tag teammates in group chats ✔ Pin conversations

Sales and Marketing

Explore best WhatsApp marketing tool 2024 to boost your business

This blog is your guide to finding the best WhatsApp marketing software. Learn about key trends shaping marketing in 2024, the benefits of WhatsApp marketing, and criteria for selecting the right software.

Sales and Marketing

Combat email overload: Move your subscribers from email to WhatsApp

This blog explores why email marketing effectiveness is declining and how WhatsApp offers a powerful solution.

CRM

Powerful CRM automation hacks for growing businesses

Unleash the potential of CRM automation! Learn how to streamline tasks, personalise outreach, and gain valuable insights to boost sales and customer satisfaction.

Sales and Marketing

5 Must-try WhatsApp CRM techniques to drive customer engagement

Unlock the power of WhatsApp CRM integration for elevated customer service. Explore effective strategies in this blog.

Product Update

Broadcast in Opportunity, Message editing ability, and other feature enhancements

Explore the latest features: ✔ Broadcast to opportunities ✔ Conversation assignment after broadcast ✔ Reply details in the broadcast report ✔ Message editing capabilities in WhatsApp Web and Telegram ✔ Conversation details within the task detail page

Sales and Marketing

How to automate WhatsApp for your business in 2024?

Discover the power of WhatsApp automation for business growth. Learn about WhatsApp automation features, benefits, use cases, and how to integrate WhatsApp with your business. Automate greetings, away messages, promotions, FAQs, and more.

Product Update

WhatsApp Flows, message module features and other enhancements

Latest features to streamline your business operations and boost sales! ✔ WhatsApp Flows ✔ Broadcast status report ✔ Create tasks from message module ✔ Bulk actions such as deleting conversations, archiving conversations, marking conversations as read/unread

Product Support

A user guide to WhatsApp Flows in CRM

A comprehensive guide to using WhatsApp Flows in CRM systems, covering prerequisites and step-by-step creation instructions. Understand the benefits of integrating WhatsApp Flows into business communication strategies for enhanced efficiency and customer engagement.

CRM

5 ways how WhatsApp CRM can reduce your business costs

High business costs can impact profitability & hinder growth. Read this article to discover ways to reduce business costs with the help of WhatsApp CRM software.

CRM

How to pick the best CRM software for your business?

Discover the keys to selecting the perfect CRM software for your business needs. Avoid common pitfalls and find the best-fit solution with our comprehensive guide on choosing the right CRM for optimal growth and efficiency.

Sales and Marketing

7 Proven WhatsApp sales tactics to maximise profits

Unveil the secrets of selling effectively on WhatsApp, showcasing its capacity to amplify engagement, nurture trust, and seal deals. Dive into seven powerful sales tactics, leveraging features like chat widgets, product catalogs, and other essential features.

Sales and Marketing

Launch WhatsApp marketing campaign in 5 easy steps

Read the blog to explore a five-step systematic guide for launching a successful WhatsApp marketing campaign for your small business.

Product Support

Message dashboard: Mastering conversation insights

Learn to track and analyse key metrics such as conversion rates, response times, broadcast reports, team performance, and more with Pepper Cloud's message dashboard.

Product Support

Connecting QuickBooks with Pepper Cloud CRM: A user guide

Explore every detail about QuickBooks CRM integration. Learn how to create and manage estimates to boost your accounting efficiency.

Unlocking the Benefits of Omnichannel Marketing: A 2024 Guide for SMBs

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Latest Posts

Unlocking the Benefits of Omnichannel Marketing: A 2024 Guide for SMBs

Message access permission, WhatsApp group broadcasts, and more

Defining profile permissions for the message module: A comprehensive guide

WhatsApp Flows best practices (With examples)

Broadcast assignment, data administration in CRM, and other enhancements

A detailed user guide to backup and retain CRM data

Build end-to-end customer journeys with WhatsApp Flows

Top 10 sales tools for accelerating business growth

CRM 2.0: How AI and CRM automation is redefining customer relationships

Chats to customers: Maximise marketing efforts with messaging apps

WhatsApp templates in CRM, Associate conversations & other features

Explore best WhatsApp marketing tool 2024 to boost your business

Combat email overload: Move your subscribers from email to WhatsApp

Powerful CRM automation hacks for growing businesses

5 Must-try WhatsApp CRM techniques to drive customer engagement

Broadcast in Opportunity, Message editing ability, and other feature enhancements

How to automate WhatsApp for your business in 2024?

WhatsApp Flows, message module features and other enhancements

A user guide to WhatsApp Flows in CRM

5 ways how WhatsApp CRM can reduce your business costs

How to pick the best CRM software for your business?

7 Proven WhatsApp sales tactics to maximise profits

Launch WhatsApp marketing campaign in 5 easy steps

Message dashboard: Mastering conversation insights

Connecting QuickBooks with Pepper Cloud CRM: A user guide

© Pepper Cloud 2024

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© Pepper Cloud 2024

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better and sell faster ?