CRM | Pepper Cloud Blog

Powerful CRM automation hacks for growing businesses

Unleash the potential of CRM automation! Learn how to streamline tasks, personalise outreach, and gain valuable insights to boost sales and customer satisfaction.

Sales and Marketing

5 Must-try WhatsApp CRM techniques to drive customer engagement

Unlock the power of WhatsApp CRM integration for elevated customer service. Explore effective strategies in this blog.

Product Update

Broadcast in Opportunity, Message editing ability, and other feature enhancements

Explore the latest features: ✔ Broadcast to opportunities ✔ Conversation assignment after broadcast ✔ Reply details in the broadcast report ✔ Message editing capabilities in WhatsApp Web and Telegram ✔ Conversation details within the task detail page

Sales and Marketing

How to automate WhatsApp for your business in 2024?

Discover the power of WhatsApp automation for business growth. Learn about WhatsApp automation features, benefits, use cases, and how to integrate WhatsApp with your business. Automate greetings, away messages, promotions, FAQs, and more.

CRM

5 ways how WhatsApp CRM can reduce your business costs

High business costs can impact profitability & hinder growth. Read this article to discover ways to reduce business costs with the help of WhatsApp CRM software.

CRM

How to pick the best CRM software for your business?

Discover the keys to selecting the perfect CRM software for your business needs. Avoid common pitfalls and find the best-fit solution with our comprehensive guide on choosing the right CRM for optimal growth and efficiency.

Sales and Marketing

7 Proven WhatsApp sales tactics to maximise profits

Unveil the secrets of selling effectively on WhatsApp, showcasing its capacity to amplify engagement, nurture trust, and seal deals. Dive into seven powerful sales tactics, leveraging features like chat widgets, product catalogs, and other essential features.

Product Support

Message dashboard: Mastering conversation insights

Learn to track and analyse key metrics such as conversion rates, response times, broadcast reports, team performance, and more with Pepper Cloud's message dashboard.

Product Support

Connecting QuickBooks with Pepper Cloud CRM: A user guide

Explore every detail about QuickBooks CRM integration. Learn how to create and manage estimates to boost your accounting efficiency.

Product Update

New features: QuickBooks integration, Message dashboard, & more

✔ Message dashboard ✔ QuickBooks integration ✔ Workflow branching ✔ Workflow enhancements ✔ Revamped notification panel ✔ Link conversation with records

Sales and Marketing

WhatsApp Broadcast vs Group: Best choice for business communications

Delve into the intricacies of WhatsApp Broadcasts and Groups to choose the perfect communication tool for your business.

Sales and Marketing

10 Benefits of using WhatsApp CRM for SMEs

Explore how WhatsApp CRM is beneficial for SMEs. Uncover common challenges and the solution that WhatsApp CRM has to offer to boost sales for SMEs.

Sales and Marketing

WhatsApp account blocked: Reasons and resolutions

Discover the critical factors leading to a blocked WhatsApp Business account and learn proactive measures to safeguard your business from disruptions.

Product Update

New features: Track click-to-chat ad leads and link conversations with records

Explore our latest Pepper Cloud CRM release! Track leads from click-to-chat ads and streamline CRM operations by merging client conversations with existing records. Read our blog for more details.

CRM

Mastering Facebook Messenger ad lead tracking within CRM

Discover the power of Facebook Messenger ads. Learn how Click to Chat ads enable immediate customer communication, and explore the benefits of Facebook Messenger ads in Pepper Cloud CRM.

CRM

Enhancing customer service with exceptional strategies

Unlock the secrets of exceptional customer service and learn strategies to boost customer satisfaction, loyalty, and success.

Sales and Marketing

WhatsApp marketing 101: Proven strategies for success

Leverage WhatsApp Business for marketing success! Learn advanced marketing strategies to boost customer engagement and drive sales with WhatsApp CRM.

Product Update

New features: Catalogs, AssistAI updates, and other enhancements

✔ WhatsApp catalog messages ✔ AssistAI Knowledge Base ✔ Enhanced search ✔ Drag and drop files ✔ Ability to delete the conversation ✔ Message thread navigation

CRM

WhatsApp Business messaging limits: What you must know

Get insights into how WhatsApp Business messaging limits and phone number quality ratings work, how to manage them, and tips to optimise your business communication.

Product Support

An ultimate guide to AssistAI Knowledge Base

Discover the power of the AssistAI Knowledge Base in this ultimate user guide. Train AI with information regarding products or services to enhance customer experiences and query resolution effortlessly. Explore the newly launched features for superior customer communications.

Product Update

New features: Aircall integration, AssistAI panel and more

✔ Aircall integration ✔ AssistAI panel ✔ Send multiple files on message module ✔ Workflow enhancement ✔ Updating Opportunities

Product Support

Aircall CRM integration: User guide

Experience seamless customer communication with Aircall and Pepper Cloud CRM integration. Say goodbye to manual call logging and embrace real-time call tracking. Read the blog to get a walk-through for easy Aircall setup in the CRM to unleash its full potential.

Product Support

How to import Facebook ad leads into CRM?

Here are the main steps: 1. Integrate your Facebook lead ad form with CRM. 2. Configure the form within the CRM. Read the blog for detailed steps.

Grant

Accelerating Singapore's digital transformation: EDG, PSG, CTOaaS

Discover how Singapore's government grants and support empower SMEs to overcome challenges and fuel growth. Through initiatives like the EDG, PSG, CTO-as-a-Service, and more, SMEs can digitalise and enhance their capabilities and thrive in a competitive business landscape.

Grant

How can CTOaaS make digital transformation easier for SMEs?

Discover how the IMDA's Chief Technology Officer as a Service (CTOaaS) can simplify digital transformation for Singapore SMEs. Explore the benefits of digitalisation, CTOaaS, its features, eligibility criteria, and learn how CTOaaS empowers SMEs.

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