Pepper Cloud Marketing - CRM Blog | Pepper Cloud (Page 2)

Cloud-based calling + CRM: A game changer for sales teams

Revolutionise your sales with cloud-based calling. Learn how integrating cloud-calling software with CRM can optimise workflows and boost your sales team's productivity.

Sales and Marketing

Conversational AI in sales: A comprehensive guide for 2025

Explore how Conversational AI in sales boosts efficiency and closes deals faster. Learn top benefits, use cases, and platforms to transform your sales process and customer experience.

Product Support

Automate conversations with AssistAI chatbot - A user guide

Discover how AssistAI chatbot transforms customer interactions. Learn to set it up to enhance productivity and provide instant, round-the-clock support.

Product Support

A guide to configuring topics and optimising AssistAI chatbot

Discover how to optimise your AssistAI chatbot by configuring topics. Learn how to add trigger phrases, building conversation flows, and use actions like collecting inputs and transferring conversations.

Sales and Marketing

How to use WhatsApp for business in 2025: Features, use cases, examples

Unlock the potential of WhatsApp for business in 2025! Learn to engage customers, streamline operations, and boost growth using WhatsApp Business App and API.

Product Update

Quick reply features, message module updates, and other enhancements

Discover the newest features of Pepper Cloud CRM, featuring visually engaging quick replies, newly launched message layout, optimised broadcast list, and more.

Sales and Marketing

Unlocking the Benefits of Omnichannel Marketing: A 2025 Guide for SMBs

Unlock the benefits of omnichannel marketing with this guide tailored for SMBs. Learn how to create a seamless customer experience across all channels

Product Update

Message access permission, WhatsApp group broadcasts, and more

Discover new Pepper Cloud CRM features that allows to manage message access permission, send broadcast to WhatsApp groups, use quick replies, and add group participants as contacts. Enhance communication and boost efficiency now.

Product Support

Defining profile permissions for the message module: A comprehensive guide

Learn how to define and manage message permissions in your CRM system to enhance communication, ensure data security, and maintain organizational structure.

Sales and Marketing

WhatsApp Flows best practices (With examples)

Explore how WhatsApp Flows can enhance your business communication with automated, multi-step interactions. This blog highlights best practices for designing effective flows and optimising their performance, ensuring a seamless and engaging user experience.

Product Update

Broadcast assignment, data administration in CRM, and other enhancements

The latest CRM updates include customisable broadcast assignment, data backup and retention options, and more. These features are designed to enhance the CRM experience for businesses.

Product Support

A detailed user guide to backup and retain CRM data

The blog discusses the latest data backup feature and customisable data retention periods, allowing you to secure and manage your data efficiently.

Sales and Marketing

Build end-to-end customer journeys with WhatsApp Flows

Explore WhatsApp Flows, a feature that revolutionises business communication on WhatsApp. Learn how it allows businesses to create interactive chat experiences for customers and streamline tasks.

Sales and Marketing

Top 10 sales tools for accelerating business growth

Explore 10 powerful sales software solutions to manage leads, automate tasks, and skyrocket your business growth. From free CRM tools to AI-powered platforms, find the perfect fit for your sales team.

CRM

CRM 2.0: How AI and CRM automation is redefining customer relationships

Discover how AI is revolutionising CRM systems, enabling businesses to enhance customer engagement, boost efficiency, and drive growth. Explore AI-powered features like predictive analytics, and automation to see how they can transform your customer relationship management.

Sales and Marketing

Chats to customers: Maximise marketing efforts with messaging apps

Learn to enhance business marketing engagement and customer relationships online through the right messaging apps.

Product Update

WhatsApp templates in CRM, Associate conversations & other features

New features: ✔ WhatsApp message templates in CRM ✔ Conversation association ✔ Tag teammates in group chats ✔ Pin conversations

Sales and Marketing

Explore best WhatsApp marketing tool 2025 to boost your business

This blog is your guide to finding the best WhatsApp marketing software. Learn about key trends shaping marketing in 2025, the benefits of WhatsApp marketing, and criteria for selecting the right software.

Sales and Marketing

Combat email overload: Move your subscribers from email to WhatsApp

This blog explores why email marketing effectiveness is declining and how WhatsApp offers a powerful solution.

CRM

Powerful CRM automation hacks for growing businesses

Unleash the potential of CRM automation! Learn how to streamline tasks, personalise outreach, and gain valuable insights to boost sales and customer satisfaction.

Sales and Marketing

5 Must-try WhatsApp CRM techniques to drive customer engagement

Unlock the power of WhatsApp CRM integration for elevated customer service. Explore effective strategies in this blog.

Product Update

Broadcast in Opportunity, Message editing ability, and other feature enhancements

Explore the latest features: ✔ Broadcast to opportunities ✔ Conversation assignment after broadcast ✔ Reply details in the broadcast report ✔ Message editing capabilities in WhatsApp Web and Telegram ✔ Conversation details within the task detail page

Sales and Marketing

How to automate WhatsApp for your business in 2025?

Discover the power of WhatsApp automation for business growth. Learn about WhatsApp automation features, benefits, use cases, and how to integrate WhatsApp with your business. Automate greetings, away messages, promotions, FAQs, and more.

Product Update

WhatsApp Flows, message module features and other enhancements

Latest features to streamline your business operations and boost sales! ✔ WhatsApp Flows ✔ Broadcast status report ✔ Create tasks from message module ✔ Bulk actions such as deleting conversations, archiving conversations, marking conversations as read/unread

Product Support

A user guide to WhatsApp Flows in CRM

A comprehensive guide to using WhatsApp Flows in CRM systems, covering prerequisites and step-by-step creation instructions. Understand the benefits of integrating WhatsApp Flows into business communication strategies for enhanced efficiency and customer engagement.