CRM Blog | Pepper Cloud (Page 3)

How to pick the best CRM software for your business?

Discover the keys to selecting the perfect CRM software for your business needs. Avoid common pitfalls and find the best-fit solution with our comprehensive guide on choosing the right CRM for optimal growth and efficiency.

Sales and Marketing

7 Proven WhatsApp sales tactics to maximise profits

Unveil the secrets of selling effectively on WhatsApp, showcasing its capacity to amplify engagement, nurture trust, and seal deals. Dive into seven powerful sales tactics, leveraging features like chat widgets, product catalogs, and other essential features.

Sales and Marketing

Launch WhatsApp marketing campaign in 5 easy steps

Read the blog to explore a five-step systematic guide for launching a successful WhatsApp marketing campaign for your small business.

Product Support

Message dashboard: Mastering conversation insights

Learn to track and analyse key metrics such as conversion rates, response times, broadcast reports, team performance, and more with Pepper Cloud's message dashboard.

Product Support

Connecting QuickBooks with Pepper Cloud CRM: A user guide

Explore every detail about QuickBooks CRM integration. Learn how to create and manage estimates to boost your accounting efficiency.

Product Update

New features: QuickBooks integration, Message dashboard, & more

✔ Message dashboard ✔ QuickBooks integration ✔ Workflow branching ✔ Workflow enhancements ✔ Revamped notification panel ✔ Link conversation with records

Sales and Marketing

WhatsApp Broadcast vs Group: Best choice for business communications

Delve into the intricacies of WhatsApp Broadcasts and Groups to choose the perfect communication tool for your business.

Sales and Marketing

10 Benefits of using WhatsApp CRM for SMEs

Explore how WhatsApp CRM is beneficial for SMEs. Uncover common challenges and the solution that WhatsApp CRM has to offer to boost sales for SMEs.

Sales and Marketing

6 Strategies for successful WhatsApp opt-ins

This blog explores WhatsApp opt-ins, providing strategies for businesses to gain customer consent seamlessly and adhere to data privacy regulations, which are essential for WhatsApp marketing.

Sales and Marketing

High-converting WhatsApp message templates for top 5 industries

This blog simplifies creating WhatsApp Business message templates, offering practical examples for healthcare, travel, finance, logistics, and manufacturing industries. It emphasises customisation for personalised engagement and highlights the versatility of templates across various scenarios.

Sales and Marketing

7 Ways to use lead capture forms for lead generation

Discover seven successful strategies to optimise lead capture forms for generating leads. Tailor these approaches to effectively utilise the forms and improve your overall lead generation initiatives.

Sales and Marketing

WhatsApp account blocked: Reasons and resolutions

Discover the critical factors leading to a blocked WhatsApp Business account and learn proactive measures to safeguard your business from disruptions.

Product Update

New features: Track click-to-chat ad leads and link conversations with records

Explore our latest Pepper Cloud CRM release! Track leads from click-to-chat ads and streamline CRM operations by merging client conversations with existing records. Read our blog for more details.

CRM

Mastering Facebook Messenger ad lead tracking within CRM

Discover the power of Facebook Messenger ads. Learn how Click to Chat ads enable immediate customer communication, and explore the benefits of Facebook Messenger ads in Pepper Cloud CRM.

CRM

Enhancing customer service with exceptional strategies

Unlock the secrets of exceptional customer service and learn strategies to boost customer satisfaction, loyalty, and success.

Sales and Marketing

WhatsApp marketing 101: Proven strategies for success

Leverage WhatsApp Business for marketing success! Learn advanced marketing strategies to boost customer engagement and drive sales with WhatsApp CRM.

Product Support

A detailed understanding of WhatsApp Business catalog

Utilise WhatsApp's catalog features to exhibit your products and services, allowing customers to seamlessly explore and place orders within the app. Dive into our blog for insights on creating, sharing, and managing catalogs, and discover how the CRM simplifies the entire process.

Product Update

New features: Catalogs, AssistAI updates, and other enhancements

✔ WhatsApp catalog messages ✔ AssistAI Knowledge Base ✔ Enhanced search ✔ Drag and drop files ✔ Ability to delete the conversation ✔ Message thread navigation

CRM

WhatsApp Business messaging limits: What you must know

Get insights into how WhatsApp Business messaging limits and phone number quality ratings work, how to manage them, and tips to optimise your business communication.

Product Support

An ultimate guide to AssistAI Knowledge Base

Discover the power of the AssistAI Knowledge Base in this ultimate user guide. Train AI with information regarding products or services to enhance customer experiences and query resolution effortlessly. Explore the newly launched features for superior customer communications.

Product Support

Manage WhatsApp group from within CRM: A User Guide

Empower your pre-sales, sales, and support teams with the WhatsApp Group feature. Read the blog to learn how to access and manage WhatsApp groups from within CRM.

Product Support

Customer consent management in CRM: A user guide

Data protection regulations such as PDPA and legal consent practices have become critical businesses. In this blog, learn how to capture and manage customer consent from within Pepper Cloud CRM.

Product Update

New features: WhatsApp groups, AssistAI Knowledge Base and more

✔ WhatsApp groups within CRM ✔ AssistAI Knowledge Base ✔ Data privacy compliance ✔ Mark messages read ✔ Enhanced message filter

Product Support

How to send WhatsApp broadcast messages? - A complete guide

Send a WhatsApp broadcast message to your contacts quickly and easily with this step-by-step guide. Read the blog to learn the prerequisites for composing and sending a message to all your contacts/leads at once.

Sales and Marketing

Sales funnel and its stages - A complete funnel guide

Discover how to avoid losing potential customers with our guide to mastering the sales funnel. Learn about its importance, stages, and steps to creating one for your product.