Product Support

Step-by-step TikTok integration guide for businesses. Learn how to connect TikTok Ads, track conversions, and sync with CRM or analytics tools for better marketing performance.

Seamlessly integrate KrispCall with Pepper Cloud CRM to streamline calls, auto-log interactions, and boost sales efficiency—all within one platform.

Effortlessly connect Outlook with Pepper Cloud CRM. Log emails, manage contacts, and streamline your workflow with the Outlook add-in.

Boost productivity with the enhanced task module! Discover key features, use cases, and tips for efficient task management in your CRM.

Manage your app connections, enhance security, and take control of your business data. Learn how to remove the Pepper Cloud CRM integration from Facebook with this step-by-step guide.

Learn how to create and manage custom fields in Pepper Cloud CRM to capture specific information important to your business. Discover the types of custom fields, how to add data to new and existing records, and how to customise views.

Streamline email management with Pepper Cloud CRM. Integrate Gmail and Outlook accounts for seamless syncing, tracking, and enhanced productivity.

Discover how to integrate WeChat with Pepper Cloud CRM through step-by-step guide. Learn about account setup, key features, troubleshooting, & more.

Discover how AssistAI chatbot transforms customer interactions. Learn to set it up to enhance productivity and provide instant, round-the-clock support.

Discover how to optimise your AssistAI chatbot by configuring topics. Learn how to add trigger phrases, building conversation flows, and use actions like collecting inputs and transferring conversations.

The blog discusses the latest data backup feature and customisable data retention periods, allowing you to secure and manage your data efficiently.

A comprehensive guide to using WhatsApp Flows in CRM systems, covering prerequisites and step-by-step creation instructions. Understand the benefits of integrating WhatsApp Flows into business communication strategies for enhanced efficiency and customer engagement.

Empower your pre-sales, sales, and support teams with the WhatsApp Group feature. Read the blog to learn how to access and manage WhatsApp groups from within CRM.

Data protection regulations such as PDPA and legal consent practices have become critical businesses. In this blog, learn how to capture and manage customer consent from within Pepper Cloud CRM.

Discover how AssistAI is revolutionising CRM interactions with AssistAI panel. Learn how to leverage its functionalities, explore use cases, and get helpful tips to maximize your sales productivity.