CRM Blog | Pepper Cloud (Page 2)

CRM 2.0: How AI and CRM automation is redefining customer relationships

Discover how AI is revolutionising CRM systems, enabling businesses to enhance customer engagement, boost efficiency, and drive growth. Explore AI-powered features like predictive analytics, and automation to see how they can transform your customer relationship management.

Sales and Marketing

Chats to customers: Maximise marketing efforts with messaging apps

Learn to enhance business marketing engagement and customer relationships online through the right messaging apps.

Product Update

WhatsApp templates in CRM, Associate conversations & other features

New features: ✔ WhatsApp message templates in CRM ✔ Conversation association ✔ Tag teammates in group chats ✔ Pin conversations

Sales and Marketing

Explore best WhatsApp marketing tool 2025 to boost your business

This blog is your guide to finding the best WhatsApp marketing software. Learn about key trends shaping marketing in 2025, the benefits of WhatsApp marketing, and criteria for selecting the right software.

Sales and Marketing

Combat email overload: Move your subscribers from email to WhatsApp

This blog explores why email marketing effectiveness is declining and how WhatsApp offers a powerful solution.

CRM

Powerful CRM automation hacks for growing businesses

Unleash the potential of CRM automation! Learn how to streamline tasks, personalise outreach, and gain valuable insights to boost sales and customer satisfaction.

Sales and Marketing

5 Must-try WhatsApp CRM techniques to drive customer engagement

Unlock the power of WhatsApp CRM integration for elevated customer service. Explore effective strategies in this blog.

Product Update

Broadcast in Opportunity, Message editing ability, and other feature enhancements

Explore the latest features: ✔ Broadcast to opportunities ✔ Conversation assignment after broadcast ✔ Reply details in the broadcast report ✔ Message editing capabilities in WhatsApp Web and Telegram ✔ Conversation details within the task detail page

Sales and Marketing

How to automate WhatsApp for your business in 2025?

Discover the power of WhatsApp automation for business growth. Learn about WhatsApp automation features, benefits, use cases, and how to integrate WhatsApp with your business. Automate greetings, away messages, promotions, FAQs, and more.

Product Update

WhatsApp Flows, message module features and other enhancements

Latest features to streamline your business operations and boost sales! ✔ WhatsApp Flows ✔ Broadcast status report ✔ Create tasks from message module ✔ Bulk actions such as deleting conversations, archiving conversations, marking conversations as read/unread

Product Support

A user guide to WhatsApp Flows in CRM

A comprehensive guide to using WhatsApp Flows in CRM systems, covering prerequisites and step-by-step creation instructions. Understand the benefits of integrating WhatsApp Flows into business communication strategies for enhanced efficiency and customer engagement.

CRM

5 ways how WhatsApp CRM can reduce your business costs

High business costs can impact profitability & hinder growth. Read this article to discover ways to reduce business costs with the help of WhatsApp CRM software.

CRM

How to pick the best CRM software for your business?

Discover the keys to selecting the perfect CRM software for your business needs. Avoid common pitfalls and find the best-fit solution with our comprehensive guide on choosing the right CRM for optimal growth and efficiency.

Sales and Marketing

7 Proven WhatsApp sales tactics to maximise profits

Unveil the secrets of selling effectively on WhatsApp, showcasing its capacity to amplify engagement, nurture trust, and seal deals. Dive into seven powerful sales tactics, leveraging features like chat widgets, product catalogs, and other essential features.

Sales and Marketing

Launch WhatsApp marketing campaign in 5 easy steps

Read the blog to explore a five-step systematic guide for launching a successful WhatsApp marketing campaign for your small business.

Product Support

Message dashboard: Mastering conversation insights

Learn to track and analyse key metrics such as conversion rates, response times, broadcast reports, team performance, and more with Pepper Cloud's message dashboard.

Product Support

Connecting QuickBooks with Pepper Cloud CRM: A user guide

Explore every detail about QuickBooks CRM integration. Learn how to create and manage estimates to boost your accounting efficiency.

Product Update

New features: QuickBooks integration, Message dashboard, & more

✔ Message dashboard ✔ QuickBooks integration ✔ Workflow branching ✔ Workflow enhancements ✔ Revamped notification panel ✔ Link conversation with records

Sales and Marketing

WhatsApp Broadcast vs Group: Best choice for business communications

Delve into the intricacies of WhatsApp Broadcasts and Groups to choose the perfect communication tool for your business.

Sales and Marketing

10 Benefits of using WhatsApp CRM for SMEs

Explore how WhatsApp CRM is beneficial for SMEs. Uncover common challenges and the solution that WhatsApp CRM has to offer to boost sales for SMEs.

Sales and Marketing

6 Strategies for successful WhatsApp opt-ins

This blog explores WhatsApp opt-ins, providing strategies for businesses to gain customer consent seamlessly and adhere to data privacy regulations, which are essential for WhatsApp marketing.

Sales and Marketing

High-converting WhatsApp message templates for top 5 industries

This blog simplifies creating WhatsApp Business message templates, offering practical examples for healthcare, travel, finance, logistics, and manufacturing industries. It emphasises customisation for personalised engagement and highlights the versatility of templates across various scenarios.

Sales and Marketing

7 Ways to use lead capture forms for lead generation

Discover seven successful strategies to optimise lead capture forms for generating leads. Tailor these approaches to effectively utilise the forms and improve your overall lead generation initiatives.

Sales and Marketing

WhatsApp account blocked: Reasons and resolutions

Discover the critical factors leading to a blocked WhatsApp Business account and learn proactive measures to safeguard your business from disruptions.

Product Update

New features: Track click-to-chat ad leads and link conversations with records

Explore our latest Pepper Cloud CRM release! Track leads from click-to-chat ads and streamline CRM operations by merging client conversations with existing records. Read our blog for more details.

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Latest Posts

CRM 2.0: How AI and CRM automation is redefining customer relationships

Chats to customers: Maximise marketing efforts with messaging apps

WhatsApp templates in CRM, Associate conversations & other features

Explore best WhatsApp marketing tool 2025 to boost your business

Combat email overload: Move your subscribers from email to WhatsApp

Powerful CRM automation hacks for growing businesses

5 Must-try WhatsApp CRM techniques to drive customer engagement

Broadcast in Opportunity, Message editing ability, and other feature enhancements

How to automate WhatsApp for your business in 2025?

WhatsApp Flows, message module features and other enhancements

A user guide to WhatsApp Flows in CRM

5 ways how WhatsApp CRM can reduce your business costs

How to pick the best CRM software for your business?

7 Proven WhatsApp sales tactics to maximise profits

Launch WhatsApp marketing campaign in 5 easy steps

Message dashboard: Mastering conversation insights

Connecting QuickBooks with Pepper Cloud CRM: A user guide

New features: QuickBooks integration, Message dashboard, & more

WhatsApp Broadcast vs Group: Best choice for business communications

10 Benefits of using WhatsApp CRM for SMEs

6 Strategies for successful WhatsApp opt-ins

High-converting WhatsApp message templates for top 5 industries

7 Ways to use lead capture forms for lead generation

WhatsApp account blocked: Reasons and resolutions

New features: Track click-to-chat ad leads and link conversations with records

© Pepper Cloud 2025

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