CRM Enhancing customer service with exceptional strategies Unlock the secrets of exceptional customer service and learn strategies to boost customer satisfaction, loyalty, and success.
Sales and Marketing WhatsApp marketing 101: Proven strategies for success Leverage WhatsApp Business for marketing success! Learn advanced marketing strategies to boost customer engagement and drive sales with WhatsApp CRM.
Product Support A detailed understanding of WhatsApp Business catalog Utilise WhatsApp's catalog features to exhibit your products and services, allowing customers to seamlessly explore and place orders within the app. Dive into our blog for insights on creating, sharing, and managing catalogs, and discover how the CRM simplifies the entire process.
CRM WhatsApp Business messaging limits: What you must know Get insights into how WhatsApp Business messaging limits and phone number quality ratings work, how to manage them, and tips to optimise your business communication.
Product Support How to send WhatsApp broadcast messages? - A complete guide Send a WhatsApp broadcast message to your contacts quickly and easily with this step-by-step guide. Read the blog to learn the prerequisites for composing and sending a message to all your contacts/leads at once.
Sales and Marketing Sales funnel and its stages - A complete funnel guide Discover how to avoid losing potential customers with our guide to mastering the sales funnel. Learn about its importance, stages, and steps to creating one for your product.
Sales and Marketing Decoding WhatsApp chatbot vs. Web chatbot for businesses Businesses seek innovative ways to enhance customer engagement and streamline operations. Chatbots have revolutionised interactions by automating conversations and providing instant support. Read the blog to discover the two main types of chatbots and determine the ideal choice for your business.
Sales and Marketing WhatsApp Business API Components: A detailed overview The WhatsApp Business API is an ideal solution for medium and large-scale businesses who communicate with customers around the world. Discover the key components of the WhatsApp API such as the WhatsApp business profile and phone number.
CRM CRM sales process steps to unlock the benefits and improve customer relations Know everything about a CRM process cycle and ways to benefit from its implementation.
Sales and Marketing The role of AI in revolutionising customer service Integrating AI into customer service has been a game-changer for businesses, especially as an enhancement to their customer service. Read the entire blog to understand the revolutionising effect of AI in customer service and how an AI-powered CRM helps in achieving business growth.
Sales and Marketing Accelerating B2B sales cycle with the power of instant messaging Learn how instant messaging can be a solution for B2B sales teams to shorten their sales cycle and close deals more quickly in this blog post.
Product Support Optimising CRM communications with AssistAI: A user guide Pepper Cloud CRM's AssistAI is revolutionising business communication by generating optimal responses to user prompts. Read the blog to learn how to use the feature in the best way possible.
Sales and Marketing WhatsApp vs Email vs SMS marketing: A detailed comparison SMS, email, and WhatsApp are three of the most popular messaging platforms for marketing campaigns. Get a detailed comparison of the three and make an informed decision on which one suits your business the best.
Sales and Marketing 14 Best WhatsApp Business greeting message samples Welcome your customers to your business with a warm and professional greeting message on WhatsApp. In this article, you will find 14 examples of WhatsApp Business greeting messages and also learn the steps to send them to your customers. Get ready to boost customer engagement and lead conversion.
Sales and Marketing Why Email-CRM integration is a must for businesses? Emails can be a critical way to reach out to your target audience, have personalised conversations, and nurture your leads. An email integrated CRM can make the process easier and more efficient.
CRM 7 reasons why CRM is important to every SME in Singapore Explore the 7 most important reasons why SMEs in Singapore should opt for a CRM system. Get an insight into how a CRM system can help streamline operations, increase efficiency, and improve customer service for businesses.
Sales and Marketing Conversational sales: How to sell smart using WhatsApp? Learn how you can optimise your sales with WhatsApp API-driven conversational sales methods. Discover different ways to convert your leads into customers in an interactive way.
Sales and Marketing WhatsApp Message Templates Guidelines: Do's and Don'ts Discover the essential do's and don'ts for crafting effective WhatsApp message templates in the blog. Learn how to stay professional and make the most out of your messaging efforts.
CRM Business advantages of integrating WhatsApp Web in CRM Discover the benefits of integrating WhatsApp Web with a CRM system and streamline your customer interactions. Learn more about the WhatsApp CRM and its integration in this blog!
Sales and Marketing How to get your customers to message you first on WhatsApp Discover the best techniques to get customers to initiate a conversation with your business over WhatsApp.
Sales and Marketing WhatsApp Business Multiple User: A simplified approach One of the most valuable features of WhatsApp Business is its ability to support multiple users. Learn all about how to utilise the multiple-user support feature and what you need to know before getting started.
Sales and Marketing A comprehensive guide to channel integrations and their features Integrate WhatsApp, Facebook, Instagram, and Telegram with Pepper Cloud CRM and explore various features of the Channel integrations.
CRM Maximize your business potential with Telegram and CRM integration Manage your customer interactions and data in one place with Telegram messenger integrated CRM. Know everything about CRM Telegram integration in this blog.
Sales and Marketing Instagram messaging for your business: A complete guide Instagram is opening new avenues for businesses. Read this blog to know the types of Instagram accounts and Instagram message inboxes; and to know how to create and use the Instagram business account for your benefit.
Product Support WhatsApp API Pricing: Everything you need to know Understand the pricing model and the pricing components of WhatsApp Business API and WhatsApp Cloud API in this blog.